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Important Details from the Casino Room Terms and Conditions
Dear players, we regret to inform you that Casino Room has closed in the UK. We would recommend that you check out Grand Ivy instead. Thank you and have fun.
I think it’s fair to say, when it comes to reading a website’s general terms and conditions, we can all be a bit blasé on the matter. I can’t say that I blame you though – who really wants to sift through a 20-pages of legal riff raff? Alas, as much as we hate to admit it, we probably should be aware of at least some of the fine print before agreeing to it. Especially when it comes to online casinos. Luckily, I’m here to help, and I have read through the entire Casino Room terms and conditions and picked out the important parts that I felt were vital for you to know. This review was performed on December 20th 2017, so just be aware that it is possible that the Casino Room terms of service may have been updated by then. If you want to ask me any questions about this terms, feel free to contact me at firstname.lastname@example.org and I will get back to you as soon as I can.
User Agreement Notes
I have structured this page to highlight all of the key points from the Casino Room terms and conditions. Of course, you can always read the full Casino Room terms of service yourself if you choose. I have copied the key take-aways as they are seen in the terms, and I’ve provided my own commentary below. If you would like to find out more information about this operator, you can check our my dedicated Casino Room review. For reference, Casino Room refers to itself as ‘SITE’ throughout its terms and condiitons.
2. GENERAL TERMS
3. DEPOSITS AND WITHDRAWALS
4. LICENCE TO USE SOFTWARE
5. RISK OF LOSS
5.1You acknowledge that gambling is an uncertain activity that may cause monetary losses. The SITE is not responsible for claims for losses or damages of any kind resulting from real money play under any condition. Play at the SITE is at the sole option, discretion and risk of the Player. Player is also responsible for maintaining the secrecy and security of their account passwords and other personal security information. The SITE is not responsible for the unauthorized use of your account with the SITE or any losses that may result, of such unauthorized use. Your funds are at all times secure and segregated to regard to the operation of the company as illustrated in clause.
Comment: As you would expect, the operator will not hold any responsibility if your account is hacked or somehow accessed by someone else who is not the owner of the account. While this is fairly common in most online casinos, it might make you think a bit more about the security aspects of the operator you choose to play with.
7. YOUR RESPONSIBILITIES
8. YOUR PERSONAL INFORMATION
9.1The limitations listed above apply to any matter arising out of or relating to this Agreement, whether such liability is asserted on the basis of contract, tort or otherwise, even if SITE has been advised of the possibility of such damages. SITE is not liable for any problem in relation to the satisfactory quality, fitness for purpose, completeness or accuracy of the Service or the Software. SITE cannot guarantee that the service will never suffer from faults; however, we commit ourselves in rectifying the problem as soon as it has been reported or as soon as we possibly can. If You experience a fault in the service provided, please report to SITE immediately.
SITE is not responsible for any consequences resulting from major incidents such as any strike, terrorist activities, political crisis, war, natural catastrophe and saturation of the telecommunication networks, which could lead to a total or partial access reduction to its services through the web.
Comment: Another common misconception amongst casino players is that, in the event of a major fail in the casino software and game services being suspended. The casino will not be held liable for any in-game losses that might result from the failure.
10. RESERVATION OF RIGHTS
10.1You may cancel your membership at any time by sending an email to customer support with a notice of your intent to cancel the membership along with your user name and any outstanding fees owed for your membership.
Comment: A common misconception amongst casino players is that they can just delete the casino app on their phones and their account will no longer be active. This however, is not the case. In order to cancel your membership, you must send an email to customer support stating that you wish to cancel.
12. COMMUNICATION FORUMS
12.1At any time, if the SITE provides a service enabling players to share information or communicate with other players, you hereby agree not to publish, disseminate or submit any defamatory, offensive or illegal material or material infringing the rights of any third party, including without limitation, intellectual property, privacy, publicity or contractual rights while using the SITE or other services included on the SITE.
Comment: It goes without saying that, if you find yourself in an online forum, you should speak respectfully and never set out to insult anyone. However, one thing that many casino players don’t realise is that they are forbidden to share their personal details, e.g. email address etc, on any of these casino forums as well. The penalty for these actions is the suspension of your account.