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Key Details from the Bet-at-Home Terms and Conditions

Last Update: 05/07/2022

Dear players, we regret to inform you that Bet-at-home is closing. We would like to recommend that you try your luck at Griffon Casino, which is another excellent casino. Thank you and have fun.

We’ve all come across them at some point in our lives. The dreaded, terms and conditions prompt. Where you are asked to read through a 15-page document before choosing to accept the user agreement. And how many times have you read those documents? That’s what I thought. Fortunately for you, I have sifted through the bet-at-home terms and conditions already and picked out various topics and sections that I feel are important for you to know. Just note that I performed this review on November 10th 2017, so it is possible the bet-at-home terms of service may be updated again in the future. If you ever have any questions about these terms, feel free to contact me at contact@online-casinos.com and I will get back to you as soon as I can.

User Agreement Key Notes

This page has been structured in a way that highlights all of the key points from the bet-at-home terms and conditions. If you would prefer to read the full bet-at-home terms of service yourself, be my guest. If not, below, I have broken down the 16,000-word document for you. I have inserted sections of the terms which I believe are important or somewhat unclear and provided my comments below. If you would like to learn more about this operator, you can check out my original bet-at-home casino review.

1. INTRODUCTION

2. GENERAL TERMS

3. DEPOSITS AND WITHDRAWALS

4. LICENCE TO USE SOFTWARE

5. SECURITY

6. YOUR RESPONSIBILITIES

6 Inactive accounts are customer accounts which have not recorded any log in and/or log out in 12 consecutive months. Bet-at-home reserves the right to charge an inactive account fee of 5 euros per month or the equivalent amount in the currency of the betting account. An administrative fee will be imposed on the betting account of the customer. The first fee for inactive accounts will be deducted following 12 months of inactivity. All consecutive fees for inactive accounts will be deducted monthly until the betting account balance reaches zero. All registered customers will be notified at the latest 30 days prior to the first inactive account fee deductions. Holders of an inactive betting account may immediately reactivate their accounts by logging in/logging out, or withdraw their funds within the 30 days without incurring any fees.

Comment: This is something you should definitely be aware of. If you sign up at bet-at-home and decide you don’t want to play there anymore. The operator has the right to charge you an admin fee after 12 months of inactivity. The fee amount stipulated in the terms is €5, so in pounds sterling, that could be around £4.50, depending on the rate at the time.

7. YOUR PERSONAL INFORMATION

8. ERRORS

9. RESERVATION OF RIGHTS

9 If the betting account is used by third parties with or without the permission of the customer, the customer shall bear full responsibility. Bet-at-home is not liable for any damages or losses incurred by the customer and/or third parties through the usage of their betting account.

Comment: This may seem like common sense to most people, but you would be surprised how many players let their partners or friends play through their accounts. Within these bet-at-home terms of service, it is clearly stated that they will not be responsible for losses incurred by other people on your account. So please, always make sure you keep your account information private and do not let other people play on your account.